I participated in the test play program and once I received my clubs and played with them, I thought they felt a little too long. I called customer service and told them I liked the product but wanted them reshafted. I sent the clubs back and within a week or two I received them with the shaft alteration done to perfection. It was very easy and their representatives were very helpful and knew exactly what I wanted.
Pros: Knowledgable and helpful staff, willing to make changes for me
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