My experience with Lake Mary Eye Care has been appalling, and I would strongly recommend that anyone who cares about their eyes stay clear of this business.\r
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Upon completing an eye exam in February 2008, the doctor prescribed three different numbers for contact lenses, and told me to ?pick the one I like best?. No effort was made to check which number was most suitable, nor was any prescription given for eye glasses.\r
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After prescribing three different numbers, the next appointment was scheduled for next year. No effort was made by staff to book a follow-up appointment to check the suitability of the prescribed numbers.\r
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To add insult to injury, once the exam was complete, the total charge came to $188, despite being told that the fee was $65 over the phone. Furthermore, the doctor carried out ? and charged for ? refraction work which was specifically rejected.\r
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Upon giving Dr Robert F. Love the benefit of the doubt and trying the three prescribed numbers for three days unsatisfactorily, I visited the center again to follow up. Both Dr Love and his staff were unwilling to help, outright rude, and demeaning.\r
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As a Radiologic Technologist who works daily with patients and understands the importance of patient care, Lake Mary Eye Care is clearly an organization which does not put its patients first and fails abysmally in this area.\r
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You?d be hard-pressed to find any place worse than Lake Mary Eye Care
Pros: Good location
Cons: They do not care about the patient, terrible customer service
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