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Bad customer service and no response to concerns - Review by citysearch c | Nora's Wine Bar & Osteria

Nora's Wine Bar & Osteria


Bad customer service and no response to concerns 2/23/2008

I was so excited when this restaurant opened as I am a big fan of the Orignial Nora's on Flamingo - what a disappointment. I made reservations for 6:30PM - the hostess called me back and asked if we could change to 7:00PM as she had made a mistake - no problem we were happy to change. We arrive at the restaurant around 6:30 planning to enjoy a glass of wine. We checked in upon our arrival. after 45 minutes (now 7:15) we checked on the status of our reservation - after seeing several table to seated immediately upon arriving. We were rudely told lby the hostess that we never check in. Finally after waiting another 30 minutes we were seated. Service was good, food OK, but after only a few bites, I wasn;'t feeling well and asked for my food to go. \r \r In the middle of the night, my entire party of 3 that dined at the restaurant were very ill. I attempted to contact hte restaurant in writing and on the telephone and receivined no response. \r \r I realize that these type of things can happen, but no respnonse. I will never return and have told this story over and over again. \r \r As a 30 year resident and part of the hospitality industry, I was apalled by this restaurant's lack of response.\r \r more
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