I have had nothing but a TERRIBLE experience with Brian Scheer! I had booked a package for my wedding and paid the full amount in advance. During the months before my wedding the package price went up and when I didn't want to spend the extra money, I had to go down to the package below mine and basically eat the $500.00 for the ""package"" I had paid for. It's been 6 weeks since my wedding and though my pictures are online, I haven't seen them yet because NOBODY will call me back to even give me the password. I have left several messages and have not gotten a response. I also have not been notified that my wedding cd (which is all I get for $1000) is available. I hope that nobody has to ever go through anything like I've gone through with them. They have terrible customer service and have made an experience that should be my most memorable one, a nightmare!
Cons: Zero customer service!
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