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Rude staff, Corporate unwilling to resolve issues, maintenance upkeep is non existent - Review by citysearch c | Country Club Place

Country Club Place

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Rude staff, Corporate unwilling to resolve issues, maintenance upkeep is non existent 2/11/2008

This complex was nice a couple decades ago, but it is falling apart and current management is doing NOTHING about it. It takes several calls and personal appearances in the office to get maintenance problems resolved. The entire staff is rude. When siding falls off the building, they wait about 6 months to fix it. The balconies are sagging and look like they could collapse at any time. When they replace any wood, whether it be on the boardwalk, on the deck, around the windows.....they don't bother to paint it white like the peice they are replacing, so there are mismatched peices of unpainted wood all over the buildings. My unit has ORIGINAL counters....they've got to be atleast as old as I am. They are an ugly greenish brown and are scratched up. The dishwasher is ancient and doesn't close right. The carpet is disgusting despite the fact that we remove our shoes at the door and clean regularly. Every summer our 2yr old son's room gets invaded by wasps that nest in the buildings siding. This place is honestly starting to look like the government housing projects. The spacious layout of the apartment I reside in is nice and I love the large deck, but it is not worth it if the place is falling apart and they are unwilling to fix anything. Don't bother asking the office staff for the corporate phone number either.....they first told me that they didn't know it, then a different girl gave me a fake phone number, then another person told me to look it up under a company name that doesn't even own the property! When I finally did get through to corporate, the person I had to deal with was just as bad as the people at the leasing office! Several of my friends have moved out and been screwed out of thier deposit when they took very good care of thier apartments. Seriously, do yourself a favor and avoid this place at all costs. My mother lives in Villages of Bogey Hills right down the street and it is nicer. Remington is nicer too. more
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