I'd read reviews from random sites and decided to go with the highly-rated VJ's Auto Service. To pass time (and fill my empty stomach) while they diagnosed my rather loud brake problem, I took about a 1/3 mile walk to get a hamburger and left them my cell phone number. About 20 minutes later, one of the guys came down (he knew where I'd be) to let me know what my car needed. (My stupid cell wasn't working.) How nice was that?!
All the employees I encountered were very friendly and helpful, taking the time to explain what was happening and answering all my questions.
When I was about to back up to leave, someone noticed one of my brake lights out, so they replaced it right then and there for nothing! It might seem insignificant in terms of cost, but they certainly didn't have to do that and doing so proved just one more step toward making me a solid, dedicated customer.
Besides great service and competitive pricing, It's the little things like all I mentioned above that create repeat customers and encourage them to spread the word, which is what I'm doing. I've since gone back a number of times and have been treated professionally and kindly by all staff members making this my go-to place for all future auto service.
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