I used the University of Minnesota Medical Center - Fairview in the last three years as an outpatient. I found the service was mediocre. I had a test showing a requirement for immediate attention, but neither the doctor or nurse contacted me. However, the clinic collected the lab test fee without hesitation and refused to refund. UMMC - Fairview charges more than other clinics for the same procedure, but gives a service level of no better quality. UMMC over- itemizes services in order to achieve higher revenue. One day after a procedure a nurse handed me a pill to take. The pill is normally given out free to patient after the procedure in other clinics; but it showed up in the bill as a $60 item (it actually costs less than 50 cents from Walgreens). UMMC expects a patient meeting a doctor in the packing lot because it always charges around $90 for the facility fee as the patient normally meets the doctor in an office.
Pros: Comprehensive coverage of various medical areas under one roof
Cons: High priced, mediocrity in service and quality
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