We made reservations for dinner before a show. When we arrived, the waitress led us to a table towards the back of the restaurant right between a service door that wait staff were coming in and out of constantly and the restroom entrance. There were many open tables. When we asked to move to another table, the waitress was extremely rude and said they were completely booked with reservations. I said we did have a reservation, and she led us to another table next to another service entrance and snidely said it was the only other possible table we could have. Our next waiter seemed completely distracted. I ordered the Insalata de la Casa, and he brought me the Insalata Mista, saying that most people who order the house salad really mean the Insalata Mista??? We were never offered fresh pepper, which they do have and serve (as it was served to other diners). He then couldn't get us out of there fast enough. While we were still eating our salads, our entrees arrived. Our pasta entrees were decent, but certainly nothing to write home about. We had requested the shuttle to arrive at 6:45. At 6:15, he came over and said, ""15 minute warning."" And at 6:25, he said the shuttle was there. We felt completely rushed through our meal to the point of not even being able to enjoy any part of it. I later called the manager to complain about our service. He asked for my phone number and told me he would call me back, and then never did. I think their main objective is to rush as many showgoers in and out of the restaurant as possible, with no regard whatsoever to service.
Pros: Location
Cons: Service
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