I had a wonderful experience with Gary and his staff. I am relatively new to the guitar, but I was treated with patience and respect. His staff did a great set-up, (which was confirmed by some of my ""pro"" friends), delivered on exactly what we discussed, completed the work within a week (as promised), and even took the time to give me some tips about care and maintenance. I'm happy to have found them and they now are my ""go to"" guys.
Pros: They were the whole package.
Cons: Parking can be tight, but hey, it's the city.
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