I've seen a lot of reviews on this site and others that say ""all the staff are rude and unfriendly."" I have to disagree. There is one distinctly unpleasant staff member who has somehow managed to keep her job for at least a decade, but everyone else has always been friendly, knowledgeable, and helpful. I go to Windsor Button frequently - they have a great selection of yarns and patterns, and the best knitting needle selection anywhere in Boston - and I just avoid the unpleasant person and seek out someone else to help me.
Pros: Great selection, convenient location
Cons: One staff member really needs to rethink her career choice
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