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what happened to customer service - Review by citysearch c | The Lex

The Lex

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what happened to customer service 12/19/2008

i have been living here for 3 months now...and for 3 months the 2nd toillet hasn't worked and now the master bathroom toillet is not flushing properly do you think we could get someone up here to fix it...no. like i said for 3 months the toillet has not been working...their response...do you have a plunger?? i shouldn't have to plunge my toillet daily!!!!!the front office girls are not hired based on their intelligence and they definitely were not hired for their customer service because they do not have one ounce of that, i think they are just there to look cute, not to actually work. they will smile and tell you what you want to here but nothing gets done about it! all the amenities they offer you really can't get to because everything is locked and practically offered under constant supervision. thats just a couple minor complaints the list goes on i just don't have the time... Pros: location Cons: dirty interior, no maintenance follow through!!!!, amenities not accessible more
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