Called on Friday afternoon around 3pm and they told me they could have someone out between 4-6. The repairman called around 3:45 to let me know he was en route, he arrived shortly after 4. He quickly determined I had a stripped gear inside the motor unit and that was basically a result of my door operating poorly and unbalanced. He was able to replace all the worn parts and the gear in the same visit and what really impressed me is how well the door worked. he even showed me how to open by hand it was 10 times easier than that morning when I had to open it to get the cars out. Then when we ran the opener the entire door was way smoother than ever and quieter. Great quality work, professional service from both the phone call and the repairman, and prices seemed reasonable although I really have nothing to compare them against. Could not be happier with the overall experience.
Pros: Quality work and a professional experience.
Cons: Probably more expensive but very much worth it.
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