I have been a customer for 2 years. I called up asked what the process was for canceling my alarm monitoring I was told what the process was I gave the information that was asked. I got my form in the mail within about 3 weeks paid the amount owed per my agreement mailed it back and that was that I DO read everything before I sign it I understood that I had an agreement for a certain amount of time and that it renews if I cancel before that time I have to pay for the rest of the agreement. I was treated with great customer service. I was with another company before and I was paying 38.00 per month for my free system that I had to pay for 5 years, so you see a 12 month agreement is alot better than that. I also referred my co-workers and family to them and I have never heard them say anything bad about this company, I guess we just understand the process. I WOULD USE THEM AGAIN IF I WERE TO MOVE BACK TO GA.
Pros: Great Rates & Customer Service
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