Last year I did a buyout with their representative Mike Jones, he was calling me constantly at work and I was put on report for it at work and almost fired for it. I finally worked out a buyout with him to close the account for good. I was suppose too be sent a confirmation letter confirming the closure, if something ever come up i could use as proof of the closed account. That was back in 8/27/08, now here it is Dec. and there is another company called Leading Edge that says that is not correct, and unless i can get that letter from CCS. They will start harassing me for the same exact payment I paid CCS. I have called CCS and I get an operator and she is always putting me through to someone but the phone cuts off while I am waiting, or she puts me to a person's voice mail that does not ever come on. How can I get a real person that can just email me the letter that I was promised. Then it will all be straightened out and over with.
Pros: EASY TO WORK WITH YOU FOR A BUYOUT
Cons: DOES NOT COME THROUGH WITH WHAT IS IMPORTANT WITH YOU IN MIND, CANT GET A REPRESENTATIVE TO TALK TO YOU
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