Before coming to The Upper Hand I have been to several other well know salons in Houston. I have been searching for that one hairstylist that listened and actually understoor hair; not only how to cut and color but what differnt textures and thicknesses would do if cut differently. When I sat in Serena's chair I didn't even need to tell her my concerns, she saw all of my problem areas and addressed them even before I said anything. Not only did Serena see the difficult areas she also knew how to conceal them. Now a few weeks later my color and cut still look fabulous and natural. Finally I have found the stylist for me!!!
Pros: Very knowledgable hairstylist
Cons: there were none
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