I am so upset! I called to book a Thermal Straightener with my specialist Nicole Bilzor and found out she is not there anymore. She is the only one I will let touch my delicate hair. Robert Andrew is also making everyone that books a straightner pay the full price up front ( $650.00 and up) before the service is even booked!!! Hello......we are not in NYC. I think I will just keep using my mixedelements salon hair products until I can find her. Nicole really cares about her clientele and would always come in on her day off to straighten my hair. Too bad Robert Andrew,,,,you have lost my business.
Pros: Easy to get an appointment
Cons: Paying up front for services
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