I have been a client for over two years and enjoy the spa. However, some staff members need to be a little more courteous and helpful. The therapists are fine; it's the desk staff that could use some additional training in professionalism. Although it was a recent bad experience, I'll continue to go because of the therapists and the wonderful cozy atmosphere. Several of my friends and I make a day trip to NYC just to go to this SPA.
ENJOY!!!
Pros: Beautiful Setting, wonder ambience
Cons: Desk Staff
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