A few years ago when I was working in Texas City I made an appointment to see Dr. Banta in their Texas City office.  When I arrived at the scheduleed time the receptionist simply told me that Dr. Banta was not there.  She went on to ask me if I wanted to go to their Webster office or to make another appointment.  She was quite rude acting and did not offer any word of apology.  I turned around and went back to work and decided not to give them any of my business.
Cons:  They have atotal lack of respect for their customers.  
                        
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