I have purchased 9 new cars in my lifetime. The last 3 here at Ford of Kirkland.\r
All 3 purchases went very smoothly. I shopped around the first 2 times and found the prices here and financing were the best available for our family. We have 3 drivers in our family and our Mustang, Expedition and Escape are driven daily. \r
The Service dept is amazing with a deli in the waiting room. A shuttle that delivers us to home/work and then back to the dealership later in the day, and the people in the lane are very helpful. We have never been over-sold on any maintenance, in fact one time I went in and requested an 80.00 alignment be done on my vehicle and the advisor showed me how all of my tires were wearing evenly and there was no need for that service at that time. Instead he showed me how much moisture was in my brake fluid and we flushed that system instead. My dollar is well spent at Ford of Kirkland as they make sure my vehicle gets what it needs and nothing extra.\r
My mother in law, niece, and cousin and two of my neighbors have all purchased vehicles there on my reccomendation and they are all having the same experience my family has had\r
Pros: honesty, convenience, pricing, discounts, customer service
Cons: only 1 shuttle
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