We had dinner at Cullen's last night and was very disappointed in the food/service. The wait staff had no clue how to wait on customers. We had old lettuce in our Caesar salads which I sent back. They were brought back to us with a little greener lettuce mixed in with the old lettuce. I would be ashamed to serve this poor quality of food. My daughter had the Fried fish and homemade chips. It looked like fish from Long John Silver's. The wait staff never refilled our water glasses and would attempt to take our plates/ bread plates etc without asking if we were finished. I have been to upscale restuarants in my life and they could run circles around this restuarant. I have been to Cullen's three times now and none of our visits were that great. Last night was our last visit to this restuarant. They need to train their staff on how to be upscale as most have no clue what that entails. We went next door to Cullen's Live at 10:00 pm and there were very few people there except for the one's listening to the band. The band was very good and entertaining. Cullen's Live needs to promote the club more since there was a very small crowd there and it appears to cater to older/baby boomers. If they want to appeal to all ages then they need to advertise and have bands that appeal to all ages. The one last night was good and they did play a variety of music. Most people that I speak to do not know anything about Cullen's or Cullen's Live. I hope that Cullen's improves so they do not lose more customers. It is a bit pricey for the poor service and quality of food.
Pros: Ambience is nice and parking is good
Cons: Poor service and quality of food in poor. Not a good value for the money
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