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Decent food, BRUTAL service - Review by citysearch c | Helmand

Helmand

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Decent food, BRUTAL service 11/14/2008

Inside of 5 minutes after sitting down I knew the service was brutal. First, we're at a table of 10, and my girlfriend decides to tag along. She's already eaten, but wants to be with us. She'll order an appetizer and a drink. When it comes time for us to order an entree, she politely says that she's already eaten. The response from the waiter ""Uhh... we're a FULL service restaurant."" Frankly, I didn't know if they were offering to give her a little somethin' somethin' in the back room or what. I mean, I know what a ""full service"" massage parlor is, is that what they were suggesting. After she asked, it turns out that meant ""you better order an entree"". So we did. The one plus is that the food arrived WICKED FAST (wasn't that hot, but maybe that's just the style). The food was so-so overall. \r \r Then, I head up to wash my hands in the bathroom. I head into the men's washroom where there's (literally) a toilet on the floor. I don't mean bolted to the floor, I mean cracked and sitting open on the floor. I step over it to get to the sink. I begin soaping my hands, when a woman (yes, this was a men's bathroom) enters and tells me that I need to use the women's bathroom (yes, I'm a man) on the OTHER side of the restaurant. Recall my hands are now covered in soap. So I walk across the restaurant, of course the women's bathroom is occupied. So I wait (yes, with soapy hands) until the bathroom is free. Of course, the lousy paper towels in the bathroom disintegrate in your hands because they're so cheap that I'm still picking white junk off my fingers by the time I'm back at the table. \r \r The service only went from bad to worse, but I'm limited to 2000 characters here. In short: food so-so, service BRUTAL. Better luck elsewhere. Pros: Decent food, ok atmosphere (kinda homey) Cons: BRUTAL (really, really brutal) service more
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