I made my appointment over the phone and the woman I spoke with was very friendly. When I came in for my appointment, my hairstylist and the receptionists were also very friendly. My hairstylist made a great effort for me to have a pleasant experience; however, during 20 minutes of my hour, the manager was angry at the receptionist and lecturing her, which not only did I find to be extremely unprofessional- it was downright uncomfortable. When I get my hair done it is a special occasion for me, and I like to enjoy it and not feel stressed about the person who is getting in trouble 10 feet away from me. My advice for the manager/owner: If you're going to reprimand your employee, do it in private. None of your customers care to hear about it, and I'm sure your employee will appreciate not being embarrassed in front of the entire salon.
Pros: quaint salon, friendly stylist & receptionist
Cons: unprofessional manager
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