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Staff is awful, Doctor wonderful - Review by citysearch c | Helotes Pediatrics PA

Helotes Pediatrics PA

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Staff is awful, Doctor wonderful 11/25/2008

It's really a shame that Dr. Tamayo is so wonderful, but her nurse and staff are VERY unfriendly (especially towards kids). My children were seeing a wonderful doctor previously, but he moved to a further location. So, I thought I would try this pediatric clinic and after the first visit, I was happy. Unfortunately, the last 2 visits were so bad that I'm seriously considering going back to my previous pediatrician (although he is now 45 minutes away). Dr. Tamayo is great, my daughters love her, unfortunately, her nurse is rude and condesending. Dr. Tamayo, if you are reading this, please seriously consider restaffing, you may be losing a lot of patients, and by the looks of some of these reviews, future patients as well. Pros: Great doctor, she takes her time and makes patients feel comfortable. Cons: Front office and nurses are VERY unfriendly and rude. more
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