I have to agree with the previous review about the lack (or non-existent) customer service. They did not return my emails for weeks and then the phone calls were not being returned either. They apparently have hired (or had) an assistant to answer the phones and even after leaving messages with her, Melissa never called us back. It took almost two months to resolve our issues.\r
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This is just the tip of the ice burg with the problems we had with them. Do your research because there are a lot of great photographers out there that offer a lot more for the same prices or cheaper (including dvd & rights to your engagement AND wedding day photos-SO IMPORTANT). Make sure you know what photos you are getting the rights too!! I can not stress this enough. We were horrified to find out how much it cost to get the rights to our engagement photos. Even the prints you could order were considerably more expensive when compared to other photographers in the area. Those prices are listed AFTER the fact when you view your photos online. If it's not on the price list-ASK!! While our issues were finally resolved (and believe me-it was not easy), I would NOT recommend this photographer.
Pros: they take good photos
Cons: customer service, prices (too high and basically not being upfront about them), hard to get in touch with
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