I brought a piece of equipment in for repair, waited 3 weeks to pick it up, and it is worse than before. The clerk was very rude and un-remorseful when I returned unit for second time. As I was checking out, one of the senior technicians, or the owner quipped that ? I was damn lucky, as they are one of the few shops who still do this kind of work? ?..\r
So far I have been waiting for 8 days to get the second repair completed. From here out I believe I will not buy any brands for which they are the sole service center for in Austin.\r
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