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POOR CUSTOMER SERVICE - Review by citysearch c | Red Door Store

Red Door Store

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POOR CUSTOMER SERVICE 11/26/2008

I just came from the Red Door for lunch. I called in an order for a chicken tender salad which was $7.25 plus tax. When I checked the bag I had a few pieces of lettuce, 3 cucumbers and a green pepper! WHAT!!! I asked the owener several times did she expect me to pay $8 for this. After receiving blank stares I requested my money back and was told I could not get my money back. After counting backwards several times I requested it again and was told that because I was paying for another persons food that I had to give her half the money in cash! WHAT!!! I asked for the whole order to be voided and when she did, she banned me from the restaurant. So you know that I filed a complaint with the 3 B's(they blocked me from using the technical name).....seeing as though they have menu's without a phone number listed and they were not listed with the 3 B's(not surprising). Some locals love this restaurant but I've only noticed mostly white americans eating in there. Maybe she does like blacks, I did see an older black male in the kitchen from time to time and have spoken to him as I walked to the bank and as he swept the trash in front of the building! PORTIONS VERY BAD, CUSTOMER SERVICE IS POOR, and food is OVER-PRICED! Try STEVE'S RESTAURANT right up the block, WONDERFUL FOOD, and they have WONDERFUL PRICES! Sorry for any typo's ..... Pros: Food is edible Cons: PORTIONS VERY BAD, Customer service BAD from management to the wait staff more
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