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Service Was Very Poor - Review by citysearch c | Koh Samui & The Monkey

Koh Samui & The Monkey

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Service Was Very Poor 11/29/2008

This previously was one of my favorite neighborhood restaurants. However, tonight, I ordered fresh spring rolls (rice noodles, shrimp and mint leaves), as I have done every time I have eaten at a Thai restaurant, and was brought vegetarian rolls (lettuce, cilantro and tofu). The waiter argued that he had brought spring rolls and that there were shrimp and mint leaves in the rolls. I disected the rolls for him and showed him that they were, in fact, vegetarian rolls...no shrimp, no rice noodles and no mint leaves. He then, once again, brought me vegetarian rolls and we went through this routine a total of 3 times!!! I finally gave up on the fresh spring rolls and ordered another appetizer, which arrived after we had finished our entrees. When the waiter brought us the check, he advised that he had not charged me for the rolls, which I had sent back 3 times and never ate. The situation was totally mishandled in the first place, as he should have ensured that he brought the correct dish and after serving the wrong dish 3 times, he should not have charged me for the appetizer I finally ended up ordering instead. I am really disappointed with the service I received and probably will not be back. Pros: Food and ambience Cons: Service more
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