A group of us went out for dinner while in Spokane, we walked into the restaurant ready to have a great time. After we had been seated for a few minutes our waiter appeared to tell us he would be right with us. When he returned we asked him his name and he was very abrupt with us and asked if we would like another server. We felt that we should give him a chance and not switch. What a mistake. I never did get my drink that I ordered, one of the people with us waited for at least 10 minutes for her food after everyone else already had theirs. Not once during this time did the waiter come to tell us that he was waiting or say sorry for the delay. Some of us waited for the last member of our party to get her food before we started to eat so our food was cold and tasted terrible. We told our waiter that we thought this was pretty bad and he walked away to talk to the manager. When the manager came over he too was rude and while he did say sorry he was also very abrupt and simply asked if we had everything we needed now. Not one of us ate more than half of our meals (I had two bites and another member of our party had one of her ravioli) because our food was cold and we were so put off by the rudeness of the waiter. When we were leaving the manager had the phone in his hand but was not speaking, we are pretty sure this was to ensure we didn't try to talk to him about our experience. I likely will not be back in Spokane any time soon so I certainly was not looking for any sort of compensation from the restaurant but perhaps an acknowlegement that the treatment we were given was unaceptable would have made the entire evening a little less disappointing for us.
Pros: Cute Place, has potential
Cons: Terrible service and management
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