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Service - Review by citysearch c | Hello Mazda of Valencia

Hello Mazda of Valencia

Claim

Service 11/21/2008

I took my 2002 Xterra there because the engine was running rough and the clutch was making a strange noise. They told me the would do a thorough exam of the vehicle and get back to me. The service advisor had me sign the papers which stated ""estimate of work"" and there was $110.00. I asked him what that was for and he said ""it was an estimate: and he ""was not sure why that keeps coming up, not to worry"". Later that day, I was called and they informed me that my transmission and clutch needed replaced and it would cost 3400 dollars. They did not even look at the engine. I told them I didn't want them to do the work. When I picked up the vehicle, they charged me $110.00 dollars for labor. The Service Manager, Stuart told me ""they did all this work for you and it costs"". \r \r To add insult to injury, the next day I took the XTerra to Aamco and they said there was nothing wrong with the transmission, but replaced the clutch for a third Nissan wanted.\r \r If you go there, be careful what you sign and the explanation of fees. Don't waste $110.00 like I did! \r \r Pros: Location Cons: too many to mention more
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