Let me explain. I took my aqaurium pump in to buy a replacement pump. It was a week day yet they were a bit busy but then Mike came over to offer his help when he saw me looking at the selection a bit glassy eyed. His first question was "are you sure it's broken?" I said, "Well if not it is heading that way as the motor keeps puttering out". Well he said "let me take a look". Five mintues later it was humming away again just fine. He even took the time to show me the little mechanism that sometimes gets algae plugged into it. And wa-la, he saved me $35, but yet captured my continued Petco loyalty. (believe me they get a lot of my money- my kids have fur, feathers and fins!) I live in Encinitas and love my Petco there - the manager sort of knows me and is always willing to help. So at this location I had never been; but once again Petco delivers! Thanks Mike, thanks Petco - my budget appreciates your help.
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