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Horible Customer Service - Review by citysearch c | Perfect Lawns and Landworks of Austin

Perfect Lawns and Landworks of Austin

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Horible Customer Service 10/16/2008

We hired perfect lawns mow and care for our yard, and we live in austin seasonaly. Durring the summer while they were caring for the yard, the sprinkler system shut off in a storm. The yard started to die and they did not notify me. A month passed before a friend drove by my home and called to say it was looking bad. So I called perfect lawns and asked them to please turn on the water system. They wanted to charge me $60 dollars to turn on my water. When I returned home for the year,(in September) my yard was dead along when several plants and an expensive tree. They said this was not their fault and refused to replace anything. They were short, rude, and dificult to get ahold of. We had been with them as a yard company for over 5 years before this, but this was a back breaker and we left. I would encourage you to look elsewhere if you like your yard and want good customer service. more
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