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Not to great service - Review by citysearch c | The Westin Anaheim Resort

The Westin Anaheim Resort

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Not to great service 10/22/2008

My Friend and I went to Disneyland on Vacation and the people told us that the hotel was right across the street and when we got there we had to walk all the way around the park because yes the park is in front of the hotel but there is no entrance there. On are second day there we had planed to go to the Block of Orange so we went to lobby and we were suppose to wait for the guy who new all about that stuff but instead another lady said she would help us. We thought she new what she was talking about so we paid 6 bucks for are bus tickets and walked all the way to the califonia hotel where she said the bus would be. When we got there the people didnt know what we were talked about and told us that there was no bus. We walked around for 30 min trying to ask the hotel if they new anything and found out we had to go in front of the park! At that point we were really mad and walked all the way bakc to the front of the park then and sat and waited for are bus. 30 more min went by and we asked another bus driver who told us that are bus wouldbe be coming for another 30 min! The bus ran every hour and the anabella lady told us it came every 30 min. Also the guy told us at 1 was the last bus to go over to the mall and it was 12:30. So we were really mad that we had wasted about 2 hours of are day running around trying to find the right bus and wasted 6 bucks on the tickets. So we went back to the hotel and complained. The guy that was there Danny was SO NICE! he got us a free limo to pick us up from the hotel and call them when ever we were ready to come back from the mall. So after all of that it wasnt to bad because we got the free limo but the hotel still isent the best place to stay. more
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