I am very happy with this service. I was able to get an appt. in less than 24hrs, the staff (Carlo and Marlon) were both friendly and helpful. Overall the carpets look great. And stains on the stairs that I have not been able to get out are now completely gone. There was a space I asked them to go over a second time (near a remodeled area of the house that took a beating the last couple of months) and they did without question. They were thorough, honest, informative. I would definitely use them again. \r
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The carpets are dry and fluffy. Very nice. They did an are rug as well. One down side, personally for me, was the strong odor from the cleaner. It's been about 2 hours now since they left and the strength is diminishing quite a bit, but initially it is quite strong. Just FYI for those w/sensitive noses like me!
Pros: fast, dry carpets, friendly/honest staff
Cons: strong odor to the cleaner
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