One doctor in particular has NO bed-side manners. This is our second encounter w/ him at this Urgent Care facility. He is definitely NOT a people person. He is abrupt, shows no empathy & made NO effort whatsoever to put my child at ease - very cold personality. I can overlook these traits if it weren't for the fact that he KNOWINGLY, PURPOSEFULLY & NEEDLESSLY inflicted tremendous pain on my child. My child had an infected ingrown toenail on his big toe. Initially the doctor said he was going to numb the area. He walked out of the room and we were moved to another room w/ two other assistant &/or nurses. When he came in again his only words were ""I'm going to try something."" I didn't have time to say anything before he (what I thought at the time was that he was going to clip the side of my childs toenail) used an instrument to plunge under the top corner of the toenail to the bottom, then RIPPED it toward the middle of the toe. This was done W/OUT numbing!!! He didn't even have the decency to say a few calming words to my child much less give us the choice/ option to do this procedure without numbing the area as he initially said he would. THIS WAS TRULY TORTURE INFLICTED ON A CHILD.\r
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Pros: Office staff
Cons: One particular doctor is HORRIBLE with children & has a COLD personality.
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