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Horrible Customer Service - Review by citysearch c | Laptops Express

Laptops Express

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Horrible Customer Service 10/8/2008

The store sometimes closes before the listed closing time, which I found out the hard way when I arrived a little less than 10 minutes before closing time to find the door locked and no one inside. About six month later when I returned requesting a part for the charger they had sold me (without the box or manufacturer warranty information) and asked the owner what the warranty policy was when I told him I was not interested in just buying another one he became insulting and verbally aggressive, belittling me. Needless to say I don't recommend this company, CompUSA recently opened less than 10 minutes away and they have better prices and excellent customer service skills. Pros: Location Cons: Horrible Customer Service, Prices, Don't Adhere to Posted Store Hours more
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