Envy is too inconsistent, it's like a box of chocolate, you may get treated nice, or you may not, it depends on the therapist and even the reception. You can see in this and other forums that they just don't know how to treat people. I tried Siena, a new upscale spa down the street and they are much more professional and they have similar prices although they hit you for extras like hot rocks. Try them and see.
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