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Horrible customer service - Review by citysearch c | Eat Out In

Eat Out In

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Horrible customer service 10/9/2008

I have been ordering from this place for about a year now (i don't know why)...sometimes i just want a nice meal without having to go out. Besides the fact that they charge you a delivery fee of like 6-7 dollars, they expect to receive a generous tip and if you don't give them what they like..they throw your money in your face...yes this happened to me, and the funny part is i was getting ready to give him an $8 tip. I called and talked to the "dispatcher" and she apologized but I did not receive any kind of discount, etc. But that was okay. Yesterday I ordered again and the meal was $50. The delivery boy had only $10 in change and could not work with what I had. I do not have enough money in my account so I over drafted writing them a check that the dispatch boy just whined about over the radio. They said they HAVE to deposit it today, although it wasn't my fault and I told them I didn't have to take the food. Only dine here if you are paying with credit card and have plenty of money to waste on little fees they throw in and greedy delivery guys. Pros: Nice food at home without cooking Cons: Bad Service, Extra Fees, Long wait more
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