I've been shopping at this store since 1994 and why you ask?! Because I felt I had to - the inventory is great... from vintage to just hand to find accessories. But since I was a teenager the awful lady that must own the store has rubbed me wrong every single time. Some, only some, examples:
Young sister came in, "we don't allow unsupervised kids in here!" Lady - your store is the size of my shoe - she will not hurt anything... and she is 4 I am not letting her go for anything
Friend had capped bottle of soda in hand when she walked in "You either have to pour that out or leave" - I'll just put it in my purse - "Pour it out or leave"
In for Halloween shopping, was taking something downstairs to upstairs "You can't take the up there! Leave it here.", instead of a nice "I'm sorry can you leave that down here while you look? We've had a lot f theft problems"
There is NO customer service in her body... though the young people that work for her are very pleasant ad helpful - I feel bad for them though - if she treats her customers with this regard, imagine what they get.
Stick with a good old fashioned goodwill/salvation army - or stop at Annies on Brady, Yellow Jacket, also on Brady or anywhere else!
Pros: vintage, great variety, new, 2 floors, awesome location
Cons: the owner
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