Best Buy will not answer their phone lines .. Ever !Amazing how they get away with that. Another issue is that they lie. My fiance and I bought a dryer from there in Feb. 06 that was a floor model (specifically told it was not an opened box item and was brand new ) that broke over and over again. After Whirlpool was unable to fix the problem, they revealed to me that this dryer was returned by another customer before we purchased it !!! Floor model my A#@ !! Beware !!!!
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