I went to Northwest Hospital with my spouse the other day for a semi-emergency. We were greeted by a pleasant triage nurse. She gathered our information and vital signs in a timely fashion. We then were moved to a room where we met a friendly, handsome young doctor. Everything was going well until we came across the second nurse who had a pleasant British accent, but was not pleasant in any other way. She spoke down to us, admonishing my spouse for asking a question about the take-home instructions. She told us it clearly stated what we needed to do and that anyone could understand that. We left displeased and quite angry wondering why only 2 of the 3 caregivers were good.
Pros: nice triage nurse, then doctor
Cons: Unfriendly ""British?"" nurse
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