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Horrible customer service - Review by citysearch c | The Butler & The Chef Bistro

The Butler & The Chef Bistro

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Horrible customer service 1/30/2008

First off, I will say that the food was very good. No complaints about the food.\r \r I arrived at the restaurant between lunch & breakfast & ordered a coffee & a pastry. Sat down, the restaurant was pretty much empty. The owner/manager walked over & asked if I was planning on staying for lunch. I was, & let him know that I was meeting a couple of friends. Friends were late, so I ended up ordering lunch on my own about 1/2 hour later (note, i had already ordered food, so I wasn't just sitting at the table lingering). At this point, the restaurant is about 1/2 full. \r \r The waitress brings my food, I eat. Literally 2-3 minutes after the waitress clears my plate & brings me a dessert menu, the owner/manager asked me to leave. He said it was ridiculous that I was still at the restaurant and they needed the table. There were still empty tables & I had ordered two meals! I was stunned. I couldn't believe I got thrown out of a restaurant seconds after finishing my meal.\r \r This IS NOT the place to go for a leisurely meal. They will move you out of your table if they want to give it to someone else, & tact is not employed here.\r \r The food is not worth the shoddy service, poor customer service, & embarassing treatment by someone who clearly doesn't know anything about how to treat a guest. Pros: Good food, cute location Cons: horrible customer service, no parking more
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