This place shows absolutely no compassion. They overcharge for everything, and won't even let you inside the exam room to comfort your pet. I sat there for 2 hours when my cat was desperately ill, and no one even bothered to tell me how she was doing, despite the fact that I was in tears. They ran needless tests costing me upwards of $500, and considered running more tests that would have cost $500 more. They also prescribed asthma medication, even though it was obvious to my regular vet that she did not have asthma. I took her to my regular vet soon thereafter and he was able to diagnose her with an enlarged heart. The only reason we came to VCA was because it was open when other places are not, and I would never go back. I felt no compassion for my cat, nor myself, and it seemed like the main motivation of this hospital is money.
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