I have been to this place on a couple of occasions (not recently) and will never go back. I had massage therapists whose phones were on vibrate and they were massaging my back with one hand and texting with their free hand. Not ok. I also had a horrible experience with waxing, as my aestetician decide to ""try"" a new hard wax (instead of soft wax) for the first time on my body without knowing how to use it. I had several splotches of hardened wax all over my body that she left me to pick off. What is even more awkward is that it was a brazilian bikini wax. It took almost 2 hours which made for an uncomfortable, painful, and awkward situation that could have been avoided if the staff was trained appropriately. Other treatments I've had were completely sub par. If you are attracted by the lower prices, take my advice when I tell you its worth it to spend more money to go somewhere else. Ironically, I've heard great things about the other Spa One on the North side of town, so maybe its worth checking that one out.
Pros: atmosphere is decent and staff is friendly
Cons: everything else
more