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Cute, but terrible customer service - Review by citysearch c | Picket Fences Baby & Maternity

Picket Fences Baby & Maternity

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Cute, but terrible customer service 1/11/2008

I am due to have a little girl in 3 months and I am looking for a Ju Ju Be diaper bag. I picked one out online and wanted to see it in person and this store supposedly carries this brand. The parking here was awful, but the store was really cute and didn't seem dirty. I found a bag that I thought was the one I wanted, but wasn't sure so I took it up to the two women at a desk - neither would acknowledge me. Finally I asked the girl looking down at papers if she knew the name of the bag. She finally looked up and told me it was on the tag and grabbed it and looked at one of their catch phrases and told me that that was the name (It was not). More research online proved that it was the bag I was looking for and the ""sales"" person just didn't want to bother with me. So I would have bought a bag from them, instead I will buy online or at a friendlier baby store in Austin. Pros: Cute, unique baby items and maternity wear Cons: Parking, customer service, pricey more
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