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Poor, slow communication with customer - Review by citysearch c | Tri-State Watch Repair

Tri-State Watch Repair

Claim

Poor, slow communication with customer 1/2/2008

Tri-State Watch Repair has a good reputation with jewelers but their service breaks down in the area of communicating with customers. They have had my watch for over a month but have made no effort at communicating, letting us know the cost of repairs or even that they have received it. In talking with other jewelers, this experience is not that unusual. Glad I had insurance to cover the loss if it comes to that... more
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