My husband and I ate at Genghis Cohen tonight and it had to be the worst customer service ever. Our main course was served cold 45 minutes after our appetizers. My husband ordered beer and the waitress never returned to ask him for a second. Our plates sat in front of us 40 minutes after we had clearly finished eating. We complained to management cordially and they called us free loaders and said they were busy and that is why their service was horrible and their food was cold. They actually admitted to poor service and cold food. I could not believe it. We waited thirty minutes for them to come and take our check. We were never offered dessert. I must say that if you want Asian Cusine, go to PF Chang. I was so hungry by the time our food came out, which came out ten minutes apart; I actually ate the cold food. What a night. I wish I could take our four hours back and go elsewhere. The manager actually walked away from us with out offering any apology for such poor service.
Pros: Location
Cons: Service and Food
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