I have been to Jordan's on three seperate occasions. The first two times it was for appetizers and drinks and the people I was with made it fun. The third time was on my wife's birthday. We took my mother in law with us for dinner. We were seated upstairs which was sparsely populated. There was a pianist who was so loud that conversation was difficult. My wife inquired about the wine selection and the waitress was far from knowledgeable. She stopped and questioned another server who stood at our table and reprimanded her for not knowing about the wines and refused to tell her the name of a specific wine since she should have known it. He finally made a suggestion of a $14 glass of wine that my wife hated.
When ordering dinner my mother in law stated that she wanted her steak "very, very, very, very well done. You would assume that it would come to the table practically cremated. A different server delivered the meals and her steak was medium rare. We did not see our server so we flagged someone else down and had them return it to the kitchen. We did not see it again until my wife and I had both completed our meals. After it was delivered our waitress made her first return appearence at our table since we had ordered. We told her what had happened and she acted like she did not care. I had made mention earlier about my wife's birthday but when we ordered dessert no mention was made of it. The food was ok but overpriced for what we received. The service was non existent and after inconveniencing us with the incorrect temperature on the steak no one ever came to our table to at least say that they were sorry. Jordan was in the restaurant and walked by our table several times. The final indignity was our inability to retrieve our coats from the check room. We had to ask several people before we could get the them. I emailed Jordan's the following day to relay my experience and never received any response. I would never return there again.
Pros: My dinner was hot
Cons: Service, parking, attention to detail
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