i went to the Institute for a facial and a haircut. The facial, as always was fabulous... the haircut was the first I'd gotten there, so I was a little nervous (especially after reading the reviews here!). My previous haircut had been a good one, so I just asked for a trim, nothing drastic - although it took a while (about two hours) and was a little nerveracking at first, I am really happy with my cut.\r
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Rest assured, they call an instructor over before and after the cut, so they know whether you got what you asked for... and the instructor will snip a little here and there if he/she feels necessary, so you're not walking away with uneven hair or something. \r
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For the less than nice reviews on here -- Unless you're a student, on a student budget, and can take risks with your hair, I don't know why you'd risk coloring and/or cutting their hair here.. they are students. and it's a very cosmo-school-like atmosphere, so it's not like you'd forget that and expect something you would from a high end salon. For the less brave who just need a quick non-drastic cut, this place is great.
Pros: it comes with the aveda brand name, very friendly staff, relaxing atmosphere
Cons: not for drastic haircuts/coloring, takes a long time
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