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Horrible Customer Service! Stylist no called no showed! - Review by citysearch c | Fantasia Salon/Spa-Wig Speclst

Fantasia Salon/Spa-Wig Speclst

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Horrible Customer Service! Stylist no called no showed! 9/4/2007

Don't even bother. Customer service is something this salon DOES NOT have. On 09/04 I had a 9:00 am appointment for a cut and color. At 9:20 am I finally left the salon, why you ask, the stylist never showed up! \r \r No one offered to have one of the other stylist cut/color my hair. The receptionist apologized and then would say this is so not like such and such. Something must have happened to her. \r \r They were more concerned with the hair dresser missing than the fact that they screwed me out of a cut and color. No compensation was offered, only apologies, followed by a but this is unlike so and so.\r \r Very rude. So my time off of work to get my hair cut and colored isn't worth anything. Waiting 20 minutes for someone to not show up and not get the services I had scheduled doesn't mater. \r \r Very disrespectful of my time. Now I have to schedule another cut and color, not to mention the 40+ minutes out of my day they wasted. 20 minutes waiting at the salon and travel time to salon and home. \r \r I would not recommend to anyone. Very disrespectful to clients. Pros: Very rude, not coustomer service more
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