I recently took a suit into the Colorado Lace at 104th Federal and was quoted a price of $12 to have it cleaned. When I went in to pick it up, I was told the charge was almost $18 - 50% more than the original quote. After much bickering and some shameful behavior on my part, I did finally end up paying the original $12 charge. However, the store does not post prices and when I contacted the corporate office about this situation, I was told 1) they were not required by law to post their prices, 2) they were free to charge whatever they wanted, 3) if I needed to know to know prices ahead of time I should move to Russia and 4) if I was so concerned about money, I should take my business to the dollar cleaners. Money was not the issue in this dispute, it was principle - if I was quoted a price, it should be honored. With a dry cleaning business on pretty much ever corner, I would advise others to take their stuff to a place that appreciates their business, stands by their word and does not consider themselves so elite their customers are willing to pay whatever they chose to charge on a given day.
Pros: Location
Cons: Rude employees, prices not readily available and verbal quotes not honored
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